Some customers noted that a specific unrecognized user was listed in their 8x8 Admin Console Role Assignments list, potentially beginning May 7, 2021.
- 8x8 Admin Console
- Role Assignments
The issue has been corrected as of 2021-05-13.
It has been confirmed that the issue was cosmetic, and the listed user had no access to any account information or service, other than their own.
The cause of this issue is still under investigation.