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2021-05-13: 8x8 Admin Console Role Assignment Anomaly (limited scope)
8x8 Support

2021-05-13: 8x8 Admin Console Role Assignment Anomaly (limited scope)

 

Symptom

Some customers noted that a specific unrecognized user was listed in their 8x8 Admin Console Role Assignments list, potentially beginning May 7, 2021.

Applies To

  • 8x8 Admin Console
  • Role Assignments

Resolution

The issue has been corrected as of 2021-05-13.

It has been confirmed that the issue was cosmetic, and the listed user had no access to any account information or service, other than their own.

Cause

The cause of this issue is still under investigation.

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