What is Call Waiting feature from Configuration Manager and how to use it.
- Configuration Manager
- Call Waiting
- Click on Users and select the user you want to edit the settings for by pressing on the pencil to the right side to Edit.
- From the left side, select Voice Basic Settings. Here you will have the setting for Call Waiting.
- You can select to turn off or on the feature.
If Call Waiting feature is turned on, the user will receive calls on line two while he is already on a call. If the feature is turned off, while the user is already on a call, the incoming call for line two will follow the path set for call forwarding when busy.