Extensions Are Not Updated in Switchboard Display Screen
Symptom
When logging in to Switchboard, some extensions are missing or not updated from the Switchboard display screen.
Applies To
- Switchboard Pro
- Configuration Manager
Resolution
- Identify the extension that is not updated in Switchboard.
- On the Basic Information Page for that extension's profile, enable Display contact in company directory.
- Refresh Switchboard. The missing extension should be updated.
Cause
The Display contact in the company directory function is disabled.