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Unable to assign single digit Extensions in 8x8 Admin Console
8x8 Support

Unable to assign single digit Extensions in 8x8 Admin Console

 

Symptom

When assigning single-digit Extension for Users in 8x8 Admin Console, it says the minimum required length of Extension is "2 ". 

Applies To

  • 8x8 Admin Console

Resolution

This is an intended behavior that even though Extension Length in Sites is set to 1 and when assigning single-digit Extension for Users, it says the minimum required length of Extension is "2 ".

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