When assigning a department to a user in the 8x8 Admin Console the change does not show in the 8x8 Work contacts list when filtering by department.
- 8x8 Work
- 8x8 Admin
- Edit the user's department in 8x8 Admin Console. This can be changed to Test for example, and then save the change
- Now enter the correct department and save.
This is likely to be caused by a database sync error.
Please contact 8x8 Support if this does not resolve the issue.