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Disable Voicemail Access for a User from a Call Queue in 8x8 Admin Console
8x8 Support

Disable Voicemail Access for a User from a Call Queue in 8x8 Admin Console

 

Objective

Disable voicemail access from the Call Queue.

Applies To

  • 8x8 Admin Console

Procedure

  1. Log in to 8x8 Admin Console.
  2. Go to Call Queues and click Edit.
  3. Scroll down to Primary/Secondary Members and click the 3 dots to the right of the user.

clipboard_e0b4d70ea6b7834a73b54bf2ae652f65e.png

5. Click Disable Voicemail Access.clipboard_ed37df7e70e9080e2de1b90068e636ae1.png

  1. Click Save.