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Disable 8x8 Work for Desktop Upgrade Prompt in 8x8 Admin Console
8x8 Support

Disable 8x8 Work for Desktop Upgrade Prompt in 8x8 Admin Console

 

Objective

To disable Work for Desktop upgrade prompt for the end-users. Please note that this should also disable the updates completely. 

Applies To

  • Work for Desktop
  • 8x8 Admin Console

Procedure

  1. Log in to 8x8 Admin Console.
  2. Click on Side bar (three vertical lines) > Profile Policies.
  3. Click Create new profile policy (top right of the page).
     2019-07-31_09-26-23.png
  4. Enter a Policy name.
  5. Under General, toggle Disable 8x8 Admin Console Work app auto-update. 
  6. Click Save.  
  7. Click Home > Users.
  8. Select the user(s) to edit > click Edit icon (pencil) to the right-hand side. 
  9. Under Services and Permissions, assign the new policy. 
  10. Click Save.