Skip to main content
8x8 Support

Fax Received Upside Down


When downloading fax attachment from Gmail, using Internet Explorer on Windows 8.1, the attachment is upside down.

Applies To

  • Virtual Office Desktop
  • Internet fax
  • Windows 8.1
  • Internet Explorer


Use Google Chrome, instead of Internet Explorer to access your email and download the same document that was downloaded with Internet Explorer. The fax is correctly displayed.


This seems to be an issue with Internet Explorer and Windows 8.1.