How to Create a User Profile in 8x8 Admin Console
Note: To create user profiles in Account Manager, the legacy version of 8x8 Admin Console click here.
Objective
To create a user profile in 8x8 Admin Console.
Creating a user profile in 8x8 Admin Console allows you to assign extensions to users. To add an extension in 8x8 Admin Console, first set up a user profile.
Applies To
- 8x8 Admin Console
- User Profile
Procedure
Adding an Individual User Profile
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Click here for a live, step-by-step walkthrough of this process! |
- Log in to 8x8 Admin Console.
- Click Users.
- On the Users page, click Create User.
- Under Basic Information, complete the required fields.
- First name
- Last name
- Username
- Select the Site for the user from the Site drop-down.
- Select the Language for the user from the Language drop-down.
- Optional: Click Show More and enter the following:
- Job Title
- Department
- Address where the user will primarily be using 8x8 services
- Personal Contact Number
- Optional: Click Show More and enter the following:
- To move on to assigning Services and Extensions, see How Do I Assign User Services and Extensions in 8x8 Admin Console. Otherwise, click Save.
Adding User Profiles in Bulk
- From the Users page, click Bulk Upload.
- Download either the Basic or Advanced template.
- Note: The Advanced user template shows which fields are required and which fields are optional.
- Enter multiple users' information into the downloaded.CSV template.
- Save the template and drag and drop or upload it to 8x8 Admin Console.
- Click Upload & process.
Additional Information
If you haven't already claimed phone numbers for your 8x8 services, see How do I claim phone numbers in 8x8 Admin Console? for more information.