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How to Enable or Disable Outbound Calling for an Extension in 8x8 Admin Console
8x8 Support

How to Enable or Disable Outbound Calling for an Extension in 8x8 Admin Console

 

Note: To configure outbound calling settings for individual extensions in Account Manager, the legacy version of 8x8 Admin Console, click here.

Objective 

Enable or disable outbound calling for an extension. 

Outbound calling refers to calls made to numbers outside of your 8x8 network. This setting will not affect a user's ability to dial other internal (in-network) extensions. You must be an account administrator to enable or disable outbound calling. 

Applies To 

  • 8x8 Admin Console
  • Outbound Calling
  • Extensions

Procedure 

walkthrough.png

Click here for a live, step-by-step walkthrough of this process!

  1. Log in to 8x8 Admin Console.
  2. Click Users.
  3. Click Edit (pencil icon) next to the right of the desired User Profile to edit.
  4. Under Outbound Calling Plan Defaults, select the desired Outbound Calling Plan.

  5. Click Save to confirm your changes.
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