Skip to main content
8x8 Support

Prompted to Open 8x8 Virtual Office When Using Web Dialer on Google Chrome

Symptom

When clicking on a phone number in Google Chrome, you receive a message that reads, "Open 8x8 - Virtual Office."

8x8_pop_up.png

Applies To

  • Google Chrome Version 77+
  • Virtual Office Desktop

Resolution

Click Open 8x8 - Virtual Office to begin the call in Virtual Office Desktop. 

Cause

This message appears due to a Google Chrome security update.

  • Was this article helpful?