Note: To reset the user password for a User Profile in Account Manager, the legacy version of 8x8 Admin Console, click here.
To reset a user profile password. Account administrators can reset user or administrator passwords. The user will receive an email notifying them to reset their password.
- 8x8 Admin Console
- Password Reset
- Log in to 8x8 Admin Console.
- Click Users.
- Click More Options (three dots).
- Select Reset User Password.
- Select Continue to confirm that you want to reset the password.
Once the user receives an email notification, they should follow the instructions in the email to reset their password.