When trying to edit or modify a user profile in 8x8 Admin Console, clicking Save does not save the profile and seems to do nothing. Browser dev tools show that no http calls are being made.
- 8x8 Admin Console
- User Profiles
Go through user profile settings and make sure all required fields are filled in.
This is caused by a required field in the user profile not filled in. In most cases, this has been the External Caller ID > Display Name field.