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Is there a session timeout for 8x8 Admin Console?
8x8 Support

Is there a session timeout for 8x8 Admin Console?

 

Applies To

  • 8x8 Admin Console
  • Virtual Contact Center
  • Timeout

Answer

Yes, due to security reasons, the default session timeout threshold for 8x8 Admin Console and Contact Center Configuration Manager, is set to 30 minutes.

After 30 minutes, the system will automatically disconnect the user from the page.