How to Setup Group Call Pickup on a Poly VVX 150/201
Objective
To set up a group call pickup shortcut when there are only two side buttons available.
Applies To
- 8x8 Admin Console
- Poly VVX 150 & 201
Procedure
Make sure you have a Group Call Pickup created.
With adding the Group Call Pick-Up manually on the phone this will only act as a speed dial and will not give you a flashing indicator.
- Log in to 8x8 Admin Console.
- Click Users.
- Select the User which you want to apply the procedure to.
- Edit User by selecting the pencil button.
- Scroll down to Voice Basic Settings.
- Select the Line Key Configuration.
- Remove the 2nd Line Extension.
- Select Save.
- Reboot the phone.
- On the left-hand side of the phone screen, hold the key below 1st Line Extension (2nd button).
- Add the below details as needed.
- First Name: Group Call Pickup Name
- Last Name: (optional)
- Number: *66[Group Call Pickup Extension]
- Select Save.