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How are the recordings kept separate for 8x8 customers
8x8 Support

How are the recordings kept separate for 8x8 customers

Applies To

  • VO and VCC call recordings

Answer

Meta data is logically separated, using application controls to authenticate authorized users. Recording files are physically separate from each other and stored as unique objects referenced by the meta data. All access to objects is via the application layer.
 

 

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