Why does my call fail when I am calling short code numbers, such as 311 and 511?
- All 8x8 Virtual Office products
At this time, we support E911 as a mandatory requirement per FCC rules and cannot be opted-out from this. 411 is also supported via multiple national providers.
Currently, 311 and 511 services are not supported.
Most localized short codes have a 16-digit equivalent that can be reached regardless of carrier or service provider.