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Call Using Only Allows Deskphone in macOS Yosemite
8x8 Support

Call Using Only Allows Deskphone in macOS Yosemite

Symptom

Unable to select Call using Computer or use a headset with a third-party library that supports Call Control.

Applies To

  • Virtual Office Desktop
  • Call Using
  • macOS 

Resolution

This is a known issue and due to end of development support for macOS Yosemite, it will not be addressed. It is recommended to upgrade to a newer version of macOS.

Additional Information

Development support for this version of macOS ended on Oct 16th, 2019.

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