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How to bulk send Welcome Email or reset password for multiple users in Configuration Manager
8x8 Support

How to bulk send Welcome Email or reset password for multiple users in Configuration Manager

Objective

This article explains how to send a welcome email or reset password for multiple users at once, in Configuration Manager.

Applies To

  • Configuration Manager
  • Virtual Office

Procedure

In Configuration Manager:

  1. From Home, click on Users
  2. Select all users you want to apply this to by checking the empty box for each.
  3. Click on More
  4. Choose "Send welcome email" or "reset users password", depending on what is needed.

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Additional Information

Sending a welcome email will reset the activation status of any device previously activated on the user's extension.