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Unable to Access Classic Meetings after Migration
8x8 Support

Unable to Access Classic Meetings after Migration

Symptom

I have Virtual Office Desktop 6.3 or older and I am unable to access classic meetings after migrating to 8x8 Video Meetings.

Applies To

  • Virtual Office Desktop 
  • Classic Meetings
  • 8x8 Video Meetings

Resolution

To continue using meetings, upgrade to Virtual Office Desktop 6.4 or later. The GA version of Virtual Office Desktop can be downloaded here.

Cause

Classic meetings are not supported after migrating to 8x8 Video Meetings