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Unable to Log in Using Google Single Sign-On
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Unable to Log in Using Google Single Sign-On

Symptom

When trying to sign in to Virtual Office Desktop using Google SSO an error appears saying "This browser or app may not be secure"

Applies To

  • Virtual Office Desktop 6.5 and older
  • Google SSO

Resolution

The issue is resolved in Virtual Office Desktop 6.6 and later. Click to download the latest version of Virtual Office Desktop.

Cause

In December 2019, Google made a change that caused certain accounts to have issues logging in to applications when using their Google accounts for authentication.