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Why is my 8x8 number not receiving a SMS or OTP from the bank?
8x8 Support

Why is my 8x8 number not receiving a SMS or OTP from the bank?

Applies To

  • Virtual Office Desktop
  • SMS

Answer

8x8 SMS is done through local and international numbers. Messages and one time passwords from banks use short codes to send the message.  An 8x8 number will not receive these because short codes are not supported.