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Accessing Call Queues in Virtual Office Mobile
8x8 Support

Accessing Call Queues in Virtual Office Mobile

Objective

Accessing Call Queues in Virtual Office Mobile.

Applies To

  • 8x8 Virtual Office Mobile 
  • Call Queues

Procedure

  1. Open Virtual Office Mobile.
  2. Tap the Dialpad.
  3. Dial 5 5 7.
  4. Follow the IVR instructions to log in/out of assigned queues. (You can log in/out of specific queues individually, or all queues at once.)
    • Option 1: Log in to all queues.
    • Option 2: Log in to a specific queue.
    • Option 3: Log out of all queues.
    • Option 4: Log out of a specific queue.
    • Option 5: Review current queue assignment details.

Additional Information

Call Queues can also be accessed through Virtual Office Desktop. More information on Call Queues is available. 

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