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Digit presses not recognised on VOM
8x8 Support

Digit presses not recognised on VOM

Symptom

Digits pressed while on a call using VOM iOS v8.2 on an iPhone 7 are not registered.  

Applies To

  • Virtual Office Mobile
  • iOS

Resolution

Upgrade to the latest version: VOM iOS 8.3.

Cause

This is an issue in VOM iOS 8.2 affecting only iPhone 7s.