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Unable to login to VOM Android using SAML SSO
8x8 Support

Unable to login to VOM Android using SAML SSO

Symptom

Unable to login to VOM Android using SAML SSO, User gets a blank page after attempting to login

Applies To

  • Virtual Office Mobile Android
  • SSO SAML:
    • Microsoft Azure
    • Okta?

Resolution

Open Play Store on your Android device and search for Chrome and click on Update, to update to the latest version of Chrome.

Known to be fixed in 83.0.4103.96

Cause

Related to a version 83.0.4103.83 of Chrome on Android.