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8x8 Support

How to Enable or Disable Notifications for 8x8 Work for Mobile

Objective

To enable or disable the notifications on the mobile application.

Applies To

  • Work for Mobile

Procedure

After installing the Work for Mobile, you receive a prompt asking to allow the application to send you device-based notifications. If you decline the prompt, notifications are disabled by default.

eye.png Tips:
In order to stay up-to-date on communications in Work for Mobile, it is highly recommended that you enable notifications on your device.
  1. Open Work for Mobile.
  2. Tap on your profile
  3. Tap Settings.
  4. Under Notifications toggle to on, the events type you want to get notifications for. 
  5. Tap Device Settings
  6. Enable notifications, and edit the notification settings as needed.

Additional Information

In order to see notifications in real-time, you must be logged into Work for Mobile on your device. If you are logged out of Work for Mobile, notifications are only visible once you log back in.

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Work for Mobile follows your device-set vibrate settings for notifications.

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