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Virtual Office Online End-of-Life (EOL) FAQ
8x8 Support

Virtual Office Online End-of-Life (EOL) FAQ

Overview

8x8 Virtual Office Online hosted at https://uc.8x8.com is a legacy web browser version of the Virtual Office Desktop software, today known as the 8x8 Work native apps.

Virtual Office Online will be retired from service on 12/31/20.

Applies To

  • Virtual Office Online
  • 8x8 Work for Desktop
  • 8x8 Work for Web

Frequently Asked Questions

Q: Is there something else I can use to replace Virtual Office Online?

A: Yes! The 8x8 Work native apps for Windows or Mac can be used as a replacement. Alternatively, where native installations are not feasible, we are preparing the upcoming 8x8 Work for Web, which will provide largely the same functionality as VOO, and has the same user experience as the 8x8 Work for Desktop native app built right into it. 

To get access to preview the new 8x8 Work for Web portal ahead of release, please register by emailing us at workapps-team@8x8.com.

Q: How long will Virtual Office Online continue to work?

A: Virtual Office Online will cease to work as of 12/31/20.

Q: What will happen if I try to log in to Virtual Office Online after December 31, 2020?

A: At that time, all major browsers will remove support for Flash (the underlying technology of Virtual Office Online), and the app will no longer be usable.

Q: Who is affected?

A: Virtual Office Online will stop working for all users.

Q: Will there be a new version of Virtual Office Online?

A: Yes! The upcoming 8x8 Work for Web new experience app will effectively be "the new version."

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