How to set the directory scope level in Account Manager

Objective

Set at which level within your company you want to have the contacts displayed.

Applies To

• Account Manager
• VOD
• Directory Scope

Procedure

1. Login to Account Manager and navigate to Accounts and User Profiles
   
   
2. Press Edit for the user you want to set the directory scope
3. A new window will pop up with and you will be able to select one of the following for the directory scope: Branch, Customer or PBX. After you made the selection, press Save
   
   

Additional Information

If you don't have the Directory Scope option present, raise a ticket with support.