Set at which level within your company you want to have the contacts displayed.
- Account Manager
- Directory Scope
- Login to Account Manager and navigate to Accounts and User Profiles
- Press Edit for the user you want to set the directory scope
- A new window will pop up with and you will be able to select one of the following for the directory scope: Branch, Customer or PBX. After you made the selection, press Save
If you don't have the Directory Scope option present, raise a ticket with support.