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How to set the directory scope level in Account Manager
8x8 Support

How to set the directory scope level in Account Manager

Objective

Set at which level within your company you want to have the contacts displayed.

Applies To

  • Account Manager
  • VOD
  • Directory Scope

Procedure

  1. Login to Account Manager and navigate to Accounts and User Profiles

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  2. Press Edit for the user you want to set the directory scope
  3. A new window will pop up with and you will be able to select one of the following for the directory scope: Branch, Customer or PBX. After you made the selection, press Save

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Additional Information

If you don't have the Directory Scope option present, raise a ticket with support.

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