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8x8 Support

VOD and VOM not showing all users from Company Directory

Objective

How to change Directory Scope for User

Applies To

  • Account Manager

Procedure

  1. Login Account Manager.
  2. Go to Account.
  3. Go to User Profile.
  4. Edit User.
    clipboard_e1793b48512694bfb1824d08381f0afc5.png
  5. Change the Directory Scope as required.
  6. Save settings.