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How to Remove Incorrect Emergency Address(es)
8x8 Support

How to Remove Incorrect Emergency Address(es)

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Objective

Remove the old or incorrect emergency address(es) from multiple extensions.

Applies To

  • Account Manager
  • Emergency Addresses

Procedure

  1. Log in to Account Manager.
  2. Click Edit Multiple Extensions.
    clipboard_eb46612cbe767046acacc9389522ca793.png
  3. Edit and select the right address to put on the service extension.
    clipboard_edeb561881ad157876fd169115c83a51f.png
  4. Edit any extensions with wrong address and change to the correct address.
  5. Save changes.

Once all extensions have the right address, the wrong address will be dropped from the menu.