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8x8 Support

Add, Remove, or Reassign Cost Center Services in Account Manager


Note: To manage your Cost Centers in the Support Portal, the equivalent process for 8x8 Admin Console (X Series) users, click here.


Add, remove, or reassign services in Cost Centers.

Applies To

  • Account Manager
  • Cost Centers


  1. Log in to Account Manager as an administrator.
  2. Navigate to Billing > Cost Centers.
  3. Click Edit.png next to the cost center you want to add or remove services for.
  4. Click Manage Accounts.png.

Add Services

  1. Scroll down to Available Accounts.
  2. Find the service you wish to add in the list and tick the box next to it.
  3. Click Add.png.
  4. Check that the service is now in the list of Existing Accounts.
  5. Click Save.png.

Remove or Reassign Services

  1. Under Existing Accounts, tick the box next to the service you wish to remove or reassign.
  2. A new box will populate.
  3. From the dropdown, select:
    1. Unassign From: [Cost Centre Name] to remove the service from this cost centre.
    2. Reassign To: [Cost Centre Name] to unassign the service from this cost centre and reassign it to the new cost centre.
  4. Click Save.png.


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