Forwards from the Auto Attendant or Ring Groups to an external number fail
The Auto Attendant will not call out to record a greeting
Resolution For 8x8 Admin Console
Make sure the main company number is set properly in 8x8 Admin Console.
- Log in to 8x8 Admin Console
- Check the main company number under Sites > Edit > Voice Service Settings > Main Line Number.
- Choose an appropriate Main Line Number from the drop-down menu.
- Click Save.
If the Main Line Number is correctly configured and you are still receiving a Fast Busy tone, contact 8x8 Support for further assistance.
The Main Company Number is not set.