Why am I getting "Label is required" Error Message When Saving Call Park Extensions in Account Manager?
Symptom
When saving Call Park Extensions label, you receive "Label is required" message.
Applies To
- Account Manager (legacy)
- Call Park Extensions label
Resolution
- Select the "Extensions Per Page" range for CP extension to edit (i.e., 10, 25, 50, 100, all)
- Ensure all CP extensions have labels before clicking [SAVE]
- If there are unused or unnecessary CP extension, [Delete] them then follow step 2
Cause
Account Manager looks at all Call Park extensions visible, if any CP extensions are not labeled (blank), you will get the "Label is required" error. This is by design.