Why am I getting "Label is required" Error Message When Saving Call Park Extensions in Account Manager?

Symptom

When saving Call Park Extensions label, you receive "Label is required" message.

Applies To

• Account Manager (legacy)
• Call Park Extensions label

Resolution

1. Select the "Extensions Per Page" range for CP extension to edit (i.e., 10, 25, 50, 100, all)
   • 
2. Ensure all CP extensions have labels before clicking [SAVE]
   • 
3. If there are unused or unnecessary CP extension, [Delete] them then follow step 2
   • 

Cause

Account Manager looks at all Call Park extensions visible, if any CP extensions are not labeled (blank), you will get the "Label is required" error. This is by design.