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Why am I getting "Label is required" Error Message When Saving Call Park Extensions in Account Manager?


When saving Call Park Extensions label, you receive "Label is required" message.

Applies To

  • Account Manager (legacy)
  • Call Park Extensions label


  1. Select the "Extensions Per Page" range for CP extension to edit (i.e., 10, 25, 50, 100, all)
    • Screenshot_257.png
  2. Ensure all CP extensions have labels before clicking [SAVE]
    • Screenshot_256.png
  3. If there are unused or unnecessary CP extension, [Delete] them then follow step 2
    • Screenshot_255.png


Account Manager looks at all Call Park extensions visible, if any CP extensions are not labeled (blank), you will get the "Label is required" error. This is by design.

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