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8x8 Support

How to View My Current Media Usage

Objective

To view your current Media using on Account Manager user (in Virtual Office Desktop or Online).

Applies To

8x8 Work Media Usage

Procedure

To view current usage as an Account Admin

  1. Log in to 8x8 Work Online or Desktop using primary admin login credentials.
     Note: This is currently available in Virtual Office Desktop's Classic Mode.
  2. Select the Virtual Office Pro extension to view.
  3. Access Settings.
  4. From the left hand column, click Media Usage. A visual breakdown of call recording, meeting recording and remaining free data displays.
  5. To view other extensions' media usage, log out and repeat from Step 1 for each extension.

To view current usage as an Extension User

  1. Log in to 8x8 Work Online or Desktop.
    Note: This is currently available in Virtual Office Desktop's Classic Mode.
  2. Access Settings.
  3. From the left hand column, click Media Usage. A visual breakdown of call recording, meeting recording and remaining free data displays.
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