Skip to main content
8x8 Support

Unable to Play/Download Call Recordings or Auto Attendant Greetings in Chrome


When attempting to play Auto Attendant greetings, or play or download call recordings in Google Chrome, the page displays, "Please wait." Greetings and call recordings don't play.

AM Call recording please wait Capture.PNG

Applies To

  • Account Manager
  • Call Recordings
  • Auto Attendant greetings
  • Google Chrome


When on the call recording page, click Download Recordings.

  • Was this article helpful?