How do I enable or disable Virtual Office Apps access for a user in Account Manager?

Objective

Enable Virtual Office Mobile (VOM) and Virtual Office Desktop (VOD) / Virtual Office Online (VOO) access for a user in Account Manager.

Applies To

• Virtual Office Mobile, Desktop, and Online
• Account Manager

Procedure

1. Log in to Account Manager.
2. Navigate to Phone System > Extensions. Use Quick Find to search for the extension you wish to enable/disable VOM or VOD/VOO for.
   
3. Edit the extension.
4. On the Edit Extension page under Extension Information, there are two options in the top right-hand corner.
   
5. To enable either service, tick the box next to the relevant option(s). To disable, untick the box next to the relevant option(s).  Then, click at the bottom of the page.

   Note: The Enable Virtual Office will enable/disable Virtual Office Online and Virtual Office Desktop.  The Enable Virtual Office Mobile option will only enable/disable Virtual Office Mobile.  You can hover over the blue question mark next to each option if you're unsure.