How do I enable or disable Virtual Office Apps access for a user in Account Manager?
Objective
Enable Virtual Office Mobile (VOM) and Virtual Office Desktop (VOD) / Virtual Office Online (VOO) access for a user in Account Manager.
Applies To
- Virtual Office Mobile, Desktop, and Online
- Account Manager
Procedure
- Log in to Account Manager.
- Navigate to Phone System > Extensions. Use Quick Find to search for the extension you wish to enable/disable VOM or VOD/VOO for.
- Edit the extension.
- On the Edit Extension page under Extension Information, there are two options in the top right-hand corner.
- To enable either service, tick the box next to the relevant option(s). To disable, untick the box next to the relevant option(s). Then, click
at the bottom of the page.
Note: The Enable Virtual Office will enable/disable Virtual Office Online and Virtual Office Desktop. The Enable Virtual Office Mobile option will only enable/disable Virtual Office Mobile. You can hover over the blue question mark next to each option if you're unsure.