How to Create a Paging Group in Account Manager
Objective
Set up group paging in Account Manager.
Paging allows users to make announcements to a department or a team by dialing an extension or pressing the softkey on their activated Poly or Cisco phones.
Applies To
- Account Manager
- Poly
- Cisco
Procedure
In order to access paging functionality, the user must have an activated Poly or Cisco phone and be a member of the paging group.
To set up group paging:
- Click Phone System in the top navigation bar.
- Under the Phone System menu, click Paging.
- On Group Paging, click Configure.
- To create a name or label for the group, click the Edit Group Label link. Then enter a new group name.
- Click Save at the bottom of the window.
- Click Configure Paging Groups.
- Select the new group from Paging Groups. Make sure it becomes highlighted. Next, select the extension that participates in the group by searching and selecting the extension numbers.
- Click Save at the bottom of the window.
Additional Information
- Poly firmware version 4.0 or higher is required.
- Group paging uses IP multicast to send group pages to registered phones. This technology requires that all phones in a group page must have access to the same multicast IP address. In most cases, this requires that all phones receive their IP address from the same router. Geographically-dispersed phones that are serviced by separate routers will not support uniform access to intercom group paging.