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8x8 Support

8x8 US Calling Plans in Account Manager


To provide Calling Plan descriptions and help differentiate between a metered, unlimited and global plus extension. You can mix and match calling plans to suit the calling needs of your employees.

To find out how you can add new lines or upgrade your service click here.

Applies To

  • 8x8 Work
  • Calling Plans
  • Extensions

Calling Plans

Unlimited Extension 

Our most popular extension service for 8x8 Work. Get unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. An unlimited extension includes unlimited worldwide network calls with any 8x8 customer, business-class voicemail and a unique direct inbound dial (DID) telephone number. Calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations. SMS available in the US only.

Metered Extension 

Similar to our Unlimited Extension plan, differing only in price and the minutes included. The Metered Extension plan offers unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls.


Note: The Metered Extension plan is not available in Australia/New Zealand. SMS is not included with Metered Extension plans.

Global Plus Extension

This is just like our Unlimited Extension with the additional benefit of unlimited calls to select international locations. Calls to premium, special and information service numbers are not included.

Supports Landline and Mobile

Australia, Belgium, Brazil, Canada, China, Chile, Denmark, Dominican Republic, Finland, France, Germany, Greece, Guam, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Peru, Puerto Rico, Romania, Singapore, Slovakia, South Korea, South Africa, Spain, Sweden, Thailand, United Kingdom, United States

Supports Just Landline

Argentina, Cyprus, Italy, Luxembourg, Japan, Poland, Portugal, Switzerland, Taiwan, Turkey

International rates apply to all other locales not mentioned above. SMS available in the US only.

Additional Information

If you are new to 8x8 you can also request a free quote online by filling out a form on our website.

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