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How do I download a list of all extensions?


Download a list of all extensions and the associated users, DDIs and devices.

Applies To

  • Account Manager
  • Extensions


  1. Log in to Account Manager.
  2. Go to the Phone System menu.
  3. In Extensions view, select View All Extensions.Phone System Screen.PNG
  4. Select Download Extensions (csv), which will download a CSV file containing information such as: extension numbers, plan names, phone numbers, users names, assigned devices, Mac IDs.Download Extensions (CSV).PNG

If, after downloading the csv files, data columns are misaligned and you have Cost Center, ensure Cost Center names do not have comma separators (i.e., "San Jose, CA" should be "San Jose CA"). CSV files read all commas as separators, hence, Comma Separated Value (CSV) files.


See this link for further details on setting up Cost Centers in Account Manager.

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