Reset extension for Account Manager extensions.
- Account Manager
- Go to Phone System in the top navigation bar.
- Click View All Extensions.
- Click Edit next to the extension you want to edit.
- In the Extension Information pane, click Reset Extension.
- Accept the confirmation prompt to reset the extension.
You can select an individual extension to reset to its default settings. This does not delete or clear the user profile and extension, but only resets settings such as ONA rules, forwarding rules, voicemail greetings, messages, password, and so on.