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8x8 Support

Logging Into Virtual Extensions


Logging in to a Virtual Extension.

Applies To

  • Account Manager Users
  • Virtual Extensions


  1. Open any supported browser, go to the following URL:
  2. Log in with Virtual Extension's credentials (username and password).
  3. Select Virtual Office Online.
  4. If prompted to "Get Flash" click to allow Flash to run on the browser.
  5. Select the Virtual Extension to log in to.
  6. If prompted to allow access to mic and speaker you may select "Block." Note: Virtual Extensions cannot make or receive calls. VE functions as VM destination, call block management and call redirect management.
  7. Select "I agree" to the EULA.
  8. Once logged in, go to Settings to configure your VE services. (Although other icons are visible they are not functional in VE.)

Additional Information

For configuring VE go to How to Configure a Virtual Extension.

Note: Virtual Office Desktop (VOD) and Virtual Office Mobile (VOM) will not support logging into Virtual Extensions.

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