When sending a fax through Work for Desktop, the fax displays the wrong fax number or DID.
- Work for Desktop
- Internet fax
Make sure each extension has a unique user profile assigned to it.
Without a unique user profile assigned to the extension, the system will not be able to separate each assigned fax DID that is assigned to the extension. Instead it will use the same fax DID that is assigned to that user, and every extension using that profile will automatically display that fax DID.