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8x8 Support

Which phones support Group Call Pickup?

Question

Which devices support Group Call Pickup?

Applies To

  • 8x8 Work
  • Group Call Pickup

Answer

The group call pickup is available on these phone models:

  • Poly VVX 301, 311, 401, 411, 501, 601 and 1500
  • Poly SoundPoint IP 550, 560 and 670

Additional Information

Unsupported phones set up in a Call Group Pickup may receive "Pickup group has no calls available" when trying to pick up a group call.

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