How do I change what is displayed for inbound calls to Ring Groups?
Virtual Office Account Manager
To change what is displayed for inbound calls to your Ring Group
- Log in to 8x8
- Click on the "Virtual Office Account Mgr" box
- Click "Phone System" near the top of the page
- Click "Ring Groups" on the left hand navigation bar
- Click "Edit" for the Ring Group you want to change
- Click on the drop down list to the right of "Ring Group Caller ID"
- Select one of the 3 options
- Click "Save" at the bottom of the page
The 3 options available are:
- Ring Group Name and Ring Group Extension
- Ring Group Name and Caller's Number
- Caller's Name and Caller's Number