As of April 5, 2022, Switchboard Pro will reach the End of Sale stage. For further information, please view the End of Sale article.
The extension shows Offline (Gray) in Switchboard even though the phones are in available status.
- Switchboard Pro
Log in to Work for Desktop or Work for Mobile.
Switchboard doesn't see the Physical Phone's Status. Switchboard Presence Status only works if a user is log in on Work for Desktop or Work for Mobile Application.