Skip to main content
8x8 Support

Switchboard Intermittently and Temporarily Unresponsive

Important-Icon.png

As of April 5, 2022, Switchboard Pro will reach the End of Sale stage. For further information, please view the End of Sale article.

Symptom

Switchboard intermittently has a delay in response or no response to inputs, including answering calls, transferring calls, or bringing up Contact Details for a listed contact. Symptoms are clustered during specific times. Diagnostics run at the time symptoms are present show no issues with the computer and network.

Applies To

  • Switchboard

Resolution

This behavior is expected to be addressed in the upcoming version of Switchboard.

  • Was this article helpful?