Removing or Adjusting the Call Recording Announcement in Admin Console
Objective
Adjusting the call recording announcement playing within 8x8 Work Admin Console.
Applies To
- Admin Console
- Call Recordings
Procedure
- Log in to Admin Console.
- Click Users.
- Find the required user by either scrolling or searching their name/extension in the search box in the top right.
- Click Edit (pencil icon).
- Select Call Recording Settings.
- Under Recording announcement select one of the following:
- Neither
- Me/User
- Remote Party
- Both Parties
- Save the changes at the bottom of the screen before exiting.
Additional Information
Can the audio for the recording announcement be customized?