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8x8 Support

Meeting Icon is Missing in 8x8 Work for Desktop

Symptom

When you log in to Work for Desktop, the Meeting icon is not available or visible in the application.

Applies To 

  • 8x8 Admin Console
  • Meetings

Resolution

Enable access to Virtual Meetings through Profile Policies in.

  1. Log in to 8x8 Admin Console.
  2. Click Profile Policies.
    CM_Home_ProfileP.png
  3. Select 8x8 Master User Template, then click Edit (pencil).
    8x8Template_mod.png
  4. Toggle off  8x8 Work Meeting access disabled. If this toggle is on, Meetings will not be available to the user.
    Screen Shot 2021-01-19 at 2.17.10 PM.png
     

 

 

 

 

 

 

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