Note: To change the preferred codec for an individual extension in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.
Set a preferred codec for each user. This is done by account administrators.
- Configuration Manager
- Log in to VO Configuration Manager.
- Click Users.
- Click Edit (pencil icon) to the right of the desired User Profile to edit.
- Go to the Voice Basic Settings.
- Under Preferred Codec, select your choice from the drop-down.
- Click Save.