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How to Resend the Welcome Email to Virtual Office Configuration Manager Users
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How to Resend the Welcome Email to Virtual Office Configuration Manager Users

Note: Click here to resend the Welcome Email to Account Manager extension users.

Objective 

To resend a Welcome Email to any Virtual Office Configuration Manager user.

Applies To

  • Configuration Manager 
  • User Welcome Email

Procedure 

  1.  Log in to VO Configuration Manager.
  2. Click Users.
  3. To the right of the user you need to send the Welcome Email to, click More Options (three dots).
  4. Click Send Welcome Email.
    Screen Shot 2019-08-25 at 11.39.23 PM.png
  5. The user will receive a new Welcome Email at the email address associated with their User Profile.

Additional Information

When a new user profile is assigned an extension in VO Configuration Manager, an introductory email is sent to the user associated with that profile. This email contains the user's:

  • Extension Number
  • Phone Number
  • Phone Mode
  • Device Activation Code
  • Username
  • Link to set account password

VO Configuration Manager allows administrators to resend these messages, in case they get lost in a user's inbox.